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Pepper Cloud

Pepper Cloud

Pepper Cloud
Pepper Cloud
Pepper Cloud

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Terms & Conditions

https://wa.me/60163504840

[email protected]

1. Order Confirmation is by full payment 4 days ahead or Purchase Order 4 days ahead. Late orders/confirmation under 48 hours will be incurred with additional service fees

2. No other methods will be recognized as a confirmation of order besides the above mentioned.

3. Items in our package are subject to availability upon date of confirmation, any changes will be informed beforehand.

4. Orders above 50 quantities need to be ordered 7 working days prior as all our foods are made according to ordered quantity to avoid wastages.

5. All the orders should be made on our official platform which is https://peppercloud.oddle.me/en_MY or for special custom orders can be communicated directly to us via +6016350484/ https://wa.me/60163504840 .

6. In the event of postponement or cancellation of purchase after confirmation:

• Postponement 3 days before the delivery date will be allowed and can be postponed within the timeline of 3 months, longer than that is considered cancellation.

• Postponement in less than 48 hours will be taken into consideration but can only stretch within the timeline of 1 months, longer than that is considered cancellation.

• Any cancellation is not refundable.

7. Pepper Cloud PLT reserves the right to charge extra should the client wants to change or add any food items to the package and NO CHANGES will be entertained after 6PM, 2 days before the event.

8. Any pictures on the website and flyers are purely for illustration purposes and should not be taken as a representation of the actual food items.

9. The client must state the complete specifics of the address of the place where the items need to be delivered (if there’s any changes) AT LEAST 2 days before the day of the event else Pepper Cloud PLT will not be responsible for any lateness.

10. Pepper Cloud PLT will not be responsible for failure of events caused by unforeseen circumstances including but are not limited to Natural disasters, Riot, Strike or State of War.

11. Charges for delivery around and beyond Klang Valley will be according to our 3rd party service provider's rate during the time of delivery.

12. Pepper Cloud PLT reserves the right to charge extra for any service that requires payment to be received through any other ways except the following: Credit Card, Bank Transfer, Cheque, Cash Deposit or Purchase Order (Applicable to Corporate clients only).